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In last week’s post we discussed how to modularize your rollout and give your end users bite-sized chunks to deal with rather than the whole pie at once. At the end of the post I stated that we’d be looking at the technical side next, but then I thought of another important concept that needs to be covered first.
Picking up from last week, you’re ready to roll out Module 1 of your standards to your end users. What’s your plan? Send them an e-mail to announce the arrival of the new standards? A lunch and learn? How do you avoid the reaction of “yeah, whatever”.